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Privacy policy

Privacy policy

1. responsible person

The controller responsible for data processing on this website is

Exter Company
Thorsten Exter
Wernsdorfer Str. 97
15713 Königs Wusterhausen
Königs Wusterhausen, Germany

E-Mail: info@exter-company.com


2. general information on data processing

We process personal data in accordance with the applicable data protection regulations.
Personal data is any information relating to an identified or identifiable person.


3. data collection when visiting the website

Server log files

Information is automatically collected when you visit our website:

  • IP address
  • Date and time of the request
  • Browser type and version
  • operating system
  • Referrer URL

Legal basis: Art. 6 para. 1 lit. f GDPR
(legitimate interest in stable and secure provision)


4. hosting via Shopify

Our website is operated by Shopify Inc.

Shopify processes data such as:

  • IP address
  • order data
  • payment information
  • Usage data

The processing is carried out to fulfill the contract in accordance with Art. 6 para. 1 lit. b GDPR.

Data may be transferred to third countries (e.g. Canada, USA).
Shopify uses suitable guarantees for this, such as standard contractual clauses.


5. order and customer account

When you place an order in our store, we process

  • Name
  • your address
  • e-mail address
  • telephone number
  • payment data

Purpose

  • Contract processing
  • delivery
  • Customer communication

Legal basis: Art. 6 para. 1 lit. b GDPR


6. payment processing

Payment processing takes place via:

  • Shopify Payments
  • Credit card provider

Payment data is transmitted to the respective payment service providers.

Legal basis: Art. 6 para. 1 lit. b GDPR


7. google analytics

This website uses Google Analytics.

Google Analytics uses cookies to analyze the use of the website.

Data collected:

  • IP address (shortened)
  • Usage behavior
  • Device data

Processing only takes place with your consent via the cookie banner.

Legal basis: Art. 6 para. 1 lit. a GDPR

Recipient: Google Ireland Limited / Google LLC (USA)

Standard contractual clauses are used for data transfers to the USA.

You can withdraw your consent at any time.


8 Cookies and consent management

Our website uses cookies.

Types of cookies:

Technically necessary cookies

  • Necessary for the operation of the website
  • No consent required

Analysis and marketing cookies

  • z. e.g. Google Analytics
  • Only active after consent

When you visit our website for the first time, you can give your consent via a cookie banner.


9. disclosure of data

We only pass on personal data if:

  • this is necessary for the fulfillment of the contract
  • there is a legal obligation to do so
  • you have given your consent

Recipients may be

  • Shipping service provider
  • payment provider
  • IT service provider

10. storage period

We only store personal data for as long as is necessary:

  • Contract data: in accordance with statutory retention periods
  • Tax data: up to 10 years

11. your rights

You have the following rights:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)
  • Revocation of consent

12. right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority.

Responsible is e.g:

Brandenburg State Commissioner for Data Protection


13. data security

We use technical and organizational measures to protect your data.


14. changes

We reserve the right to adapt this privacy policy.

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