Accessibility

Declaration on accessibility

The Exter-Company endeavors to make its online store accessible in accordance with the national legislation implementing Directive (EU) 2019/882 of the European Parliament and of the Council.

This accessibility statement applies to the website www.exter-company.de (and all associated subpages).

1. status of compatibility with the requirements

This online store is partially compatible with the requirements of the Accessibility Improvement Act (BFSG) due to the following incompatibilities/exceptions.

2. non-accessible content

We are continuously working on improvements. The content listed below is currently not yet accessible or only partially accessible:

• Alternative texts: In the case of older product images, precise alternative texts may be missing in some cases (will be successively updated).
• PDF documents: Some documents offered for download (e.g. older instructions) are not yet fully accessible.
• Third-party widgets: We have no direct influence on the technical accessibility of external integrated services (e.g. map views or special review apps).

3. creation of this declaration

This declaration was created on January 09, 2026. The assessment of compatibility is based on a self-assessment and the standard accessibility check tools of the Shopify platform.

4 Feedback and contact details

You are welcome to inform us of any deficiencies in terms of compliance with accessibility requirements. We will use your feedback to further optimize our store.

Contact: Exter-Company, Wernsdorfer Str. 97, 15713 Königs Wusterhausen E-Mail: info@exter-company ,Phone: 0152-08910679

5. enforcement procedure

If you do not receive a satisfactory response to notifications or inquiries about accessibility within a reasonable period of time (usually 4 weeks), you can contact the relevant arbitration board.