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Infocenter
Here you find information about:
Contact
Delivery
Payment Methods
Cancellations
Contact
You can phone us Monday to Friday from 5pm to 10pm. We are happy to service you during the times as well. (Time zone: CET/GMT+ 01:00)

Email: info@exter-company.com
Telephone/Fax: +49 3379-32 11 07

Write to us at:
Exter-Company
Ludwig-Uhland-Str. 29
D-15831 Mahlow
Deutschland / Germany
Delivery
Delivery and Payment Germany
Advance Payment: 6,00 EUR
Shipping and handling depends on weight and insurance value.
EU-Countries: 30,00 EUR
Non-EU-Countries: 50,00 EUR
Payment Methods
Advance Payment:

You make the payment to the following account. As soon as your payment has been confirmed we will deliver the ordered product to you. Free shipping on orders over 120,- EUR only to Germany.
Use the following account for transfers:
Cancellations
The following regulations are only applicable to private buyers. Different regulations apply to buyers who have further commercial interests in the purchase.
Cancellation

You have a right to cancel your order for any item purchased for a full refund. To cancel you can phone or email us. Please state your name and your odered product.
Within 14 days

You can return the purchased product by sending it back and a full refund will be given. The 14 days return period commences with the date of delivery. Address your cancellation notice to:

Exter-Company
Ludwig-Uhland-Str. 29
D-15831 Mahlow
Deutschland / Germany

Within the two weeks you can also email, phone or write to us and notify us first about your return.
Once notification of a return of a product has been given, you are obliged to send the product back to us. You have to bear the costs of redelivery if the returned product amounts to the delivered one and if the price of the product does not exceed 40.00 EUR.
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